1. Introduction
We respect your privacy and process personal data in accordance with applicable data-protection laws, including the EU General Data Protection Regulation (GDPR) and similar frameworks where they apply. This policy covers the EBD BEAT LAB website and related purchase / support communications for products such as the Modern Trap Toolkit.
Privacy contact: [email protected]
2. Data we collect
Depending on how you interact with us, we may process:
- Identity & contact data — name, email address, and any details you include in messages.
- Order data — product purchased, order ID, timestamp, payment status, and billing country/region as provided by our payment processor (e.g. Whop).
- Technical data — IP address, browser type, device/OS, referring URL, pages viewed, and approximate location derived from IP.
- Support data — content of emails or tickets you send us about downloads, licensing, or compatibility.
- Marketing preferences — if you opt in to product update emails.
We do not intentionally collect special-category (sensitive) personal data. Please do not send us unnecessary sensitive information.
3. How we collect data
- Directly from you when you purchase, email us, or submit a form.
- Automatically via server logs, cookies, or similar technologies when you browse the site.
- From payment and delivery providers that process your transaction and send download confirmations.
4. Purposes and legal bases
We use personal data to:
- Fulfill contracts — process orders, deliver download access, and provide updates you purchased (Art. 6(1)(b) GDPR).
- Provide support — respond to technical and license questions (Art. 6(1)(b) and/or (f)).
- Operate and secure the site — prevent fraud, abuse, and outages (Art. 6(1)(f)).
- Meet legal obligations — tax, accounting, and regulatory record-keeping (Art. 6(1)(c)).
- Communicate product news — only with consent or soft opt-in where allowed (Art. 6(1)(a) or (f)).
5. Cookies and similar technologies
Our site may use essential cookies required for security and basic functionality. If we use analytics or marketing cookies, we will do so in line with applicable consent requirements. You can control cookies through your browser settings; blocking some cookies may affect site features (for example, checkout redirects).
6. Sharing of data
We do not sell your personal data. We may share data with:
- Payment and marketplace providers (e.g. Whop) to complete purchases and deliver products.
- Hosting, email, and infrastructure providers who process data on our instructions.
- Professional advisers or authorities when required by law or to protect our legal rights.
These parties are required to protect personal data and use it only for the purposes we specify, except where they act as independent controllers (for example, payment processors under their own policies).
7. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses or rely on providers’ certified transfer mechanisms.
8. Retention
We keep personal data only as long as needed for the purposes above:
- Order and license records — typically retained for accounting and support (often up to 7 years where required).
- Support emails — retained for a reasonable period to resolve issues and improve service.
- Server logs — rotated on a shorter schedule unless needed for security investigations.
9. Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; please use strong unique passwords on any accounts related to your purchase.
10. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to certain processing
- Data portability
- Withdraw consent where processing is consent-based
- Lodge a complaint with your local supervisory authority
To exercise these rights, email [email protected]. We may need to verify your identity before fulfilling a request.
11. Children
Our products and website are directed to adults and music professionals. We do not knowingly collect personal data from children under 16 (or the higher age required in your jurisdiction). If you believe a child has provided us data, contact us and we will delete it.
12. Third-party links
Our site may link to Whop and other external services. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.
13. Changes to this policy
We may update this Privacy Policy periodically. The “Last updated” date will change when revisions are published. Material changes may also be highlighted on the website or by email where appropriate.
14. Contact
EBD BEAT LAB
Email: [email protected]